Create user account

What information is required to create a new user account?

Sign up and verify e-mail address

In order to use the full set of functions of Online Services, you need to create a user account. This requires at least your e-mail address, name and billing address. In order to verify your e-mail address, you will receive a confirmation link via e-mail. Please open this link to complete your registration.

After login with your credentials, you can modify/complete your data on the tab <My account>.

Selected services can also be requested as guest (without creating an user account). Please refer to here for more information.

Individual or company account

Select the option <Create Account> in the menu bar - this will take you to the webpage where you can set up a new account.

To create an individual account, please select either Mr., Ms. or Family as title. Please enter first and family name as well as your e-mail and postal address and a password. As an option, you can also enter your phone number.

To create a company account, please select either Company or Joint Ownership as title. Please enter the name of your company in field <Name 1>. If you require additional space, you may use the optional field <Name 2>. Please also enter the company e-mail address of the relevant contact person, the postal address and a password. As an option, you can also enter your phone number.

Your postal address will be submitted to the selected airport together with your request. This address will be on file at the airport as billing address for all charges.