# Create user account

## Sign up and verify email-address

In order to use the full set of functions of Online Services, you need to create a user account. This requires at least your email-address, name and billing address. In order to verify your email-address, you will receive a confirmation link via e-mail. Please open this link to complete your registration.

After login with your credentials, you can modify/complete your data via **My account** -> **My data and settings**.

{% hint style="info" %}
Selected services can also be requested as guest (without creating an user account). Please refer to here for more information.
{% endhint %}

## Individual or company account

Select **Welcome** -> **Create account**  in the menu bar to set up a new account.

<figure><img src="https://1721266778-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FytqTI8aA7UXuR6yCkpGJ%2Fuploads%2FYTcz9t3q9uRiAmlVkXBW%2Fimage.png?alt=media&#x26;token=36340e13-58e7-4d33-9495-f123b1c19f4c" alt=""><figcaption></figcaption></figure>

To create a personal account, click **\<Individual>**. Then enter your salutation, first name and last name, your email-address, and the desired password. Optionally, you can also provide your phone number.

To create a company account, click **\<Company>**. Then enter the salutation and the company name in the \<Name 1> field. If the space is not sufficient, the \<Name 2> and \<Name 3> fields are also available. Additionally, the company email-address of the contact person, the company’s billing address, and the desired password are required. Optionally, you can also provide your phone number.&#x20;

If you regularly fly under a flight number, you can optionally enter your ICAO airline code as well.

{% hint style="info" %}
A security check is required when signing up for a new account. [Please refer to this section for more information.](https://help.airport.software/english/how-to-use-the-website#security-check-at-login)

<img src="https://1721266778-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FytqTI8aA7UXuR6yCkpGJ%2Fuploads%2FtHLqVLdNcpTZN2k2yg6G%2Fimage.png?alt=media&#x26;token=93e7b45a-dd8d-472f-9707-9e435f24ae4b" alt="" data-size="original">
{% endhint %}

The provided address will be transmitted to the requested airport upon submission of a request. This address will automatically serve as the billing address for all services used at the airport.

Please review and accept the data protection regulations. Proceed with **\<Check data>**.

<figure><img src="https://1721266778-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FytqTI8aA7UXuR6yCkpGJ%2Fuploads%2FrMkiIukBlid4JQ0xJVNj%2Fimage.png?alt=media&#x26;token=f9a5041b-dcc0-4ad7-b7b5-f7753101c3a3" alt=""><figcaption></figcaption></figure>

If the information has been successfully verified, complete the registration with **\<Create new account>**. You will then receive a confirmation email with an activation link. Please open the link to verify your email-address and activate your user.