Modify / cancel a request
How do you modify or delete requests after submitting them?
Last updated
How do you modify or delete requests after submitting them?
Last updated
Following the submission of a new request, there is a variety of choices (depending on the approval state) to modify or cancel requested services. In the actions column click on <Manage>. This opens the following menu:
Create return flight: Using this button, you can copy all relevant information into a new request for a return flight.
Modify request (except date/time): Modify all relevant data of the request (i.e. callsign/type, crew/pax data, additional services), except date/time.
Change of time: This option allows you to modify the time of arrival/departure. Please note that pre-notification times published by the airport must always be complied with. (A change of date is not possible. Please cancel the request and create a new one. You can use the old request as a template.)
Cancel request: This option cancels the request. In case of late cancellations there can still be costs associated with this request.
Create template: This option creates a template for future requests. You can find the templates under menu option "templates for requests".
The options <Change of time> and <Cancel request> require an explicit confirmation on the next page. Please note that the change / cancellcation will only be submitted to the airport after this confirmation. Thereafter, the list of requests will show that the change / cancellation has been submitted.
An e-mail confirmation will be sent after the change / cancellation has been processed by the airport.
